Transportation Assistant

Full Time Part-Time



Reports To

Miguel Gallardo

Job Summary

To assist in planning a fleet of trucks drivers to ensure optimum productivity, service levels and revenue, as well as, understanding and meeting the needs of our customers and drivers.

Education/Skills Required

  1. Must have excellent communication skills.
  2. Basic computer/printer skills.
  3. Organizing, Planning, and Prioritizing Work – Developing specific goals and plans to prioritize, organize, and accomplish your work.
  4. Must have extensive knowledge of DOT- Assists with regulation compliance as needed.

Experience Required

1-2 Years – Dispatching And Routing Experience

Specific Responsibilities

  1. Assigns Trucks to each driver on route.
  2. Compiles list of available vehicles.
  3. Assigns vehicles according to factors, such as length and purpose of trip, freight.
  4. Issues keys, record sheets, and credentials to drivers.
  5. Records time of departure, destination, cargo, and expected time of return. Investigates overdue vehicles.
  6. Directs activities of drivers, using cell phone.
  7. Must communicate with customers or supervising personnel to expedite or locate missing, misrouted, delayed, or damaged merchandise.
  8. Must issue equipment to drivers, such as hand trucks, dollies, etc.
  9. Must assign helpers to drivers when needed.
  10. Prepare daily work and run schedules for each driver on route. Properly list in detail the order of route.
  11. Must advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
  12. Must be on call for driver emergencies.
  13. Manage incoming/outgoing deliveries to facility. A receiving schedule should be posted daily of product coming into facility. A shipping schedule must also be posted daily with driver route listing and given to customer service personnel.
  14. Answering phones and communicating via email or other electronic means in a professional manner with customers and employees.
  15. Truck Washing management.

Food Safety And Quality Responsibilities

Basic Food Safety Knowledge, Temperature Controls

Training Required

Routing, Alpha Data, Dot Regulations, Shipping Logs, Driver Manifest

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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